Botpress

Build AI agents that resolve customer support tickets and take action across systems.

botpress.com

简介

Botpress is an AI-native customer support platform for businesses. Build agents with natural language, connect them to existing helpdesks or use Botpress Desk, and deploy across channels including webchat, WhatsApp, and Slack.

Agents can handle refunds, account updates, order corrections, and multi-step workflows. The platform lists knowledge bases, escalation rules, human handoffs with conversation context, and integrations with tools such as Zendesk, Intercom, HubSpot, and Salesforce.